Contact Us

We're here to help! Get in touch with our support team.

Send Us a Message

Contact Information

Email Support
support@autojettrack.com
Response time: 24 hours
Refund Requests
refunds@autojettrack.com
For refund and replacement issues
Location
Istanbul, Turkey
Support Hours
24/7 Email Support
We respond to all inquiries

Quick Links

Frequently Asked Questions

After successful payment, your tracking number will be sent to your registered email address within 5 minutes. Please check your spam/junk folder if you don't see it in your inbox.

If your tracking number doesn't work on the carrier's website, contact us immediately at support@autojettrack.com with your order number. We'll provide a replacement or full refund within 24 hours.

As digital products, tracking numbers cannot be returned. However, if the tracking number doesn't work or there's a technical issue, we'll provide a replacement or refund. See our Refund Policy for details.

Tracking numbers are delivered instantly via email within 5 minutes of payment confirmation. If you don't receive it within 10 minutes, contact our support team.

We accept all major credit and debit cards (Visa, Mastercard, Troy) through our secure payment partner KuveytTürk. All payments are processed in Turkish Lira (TRY) with 3D Secure authentication.