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Terms of Service & Distance Sales Agreement

Last Updated: October 25, 2025

This Distance Sales Agreement ("Agreement") is entered into between AutoJetTrack ("Seller," "we," "us," or "our") and the customer ("Buyer," "you," or "your") for the purchase of digital tracking numbers through our website.

Note: This agreement complies with Turkish Consumer Protection Law (Law No. 6502) and Distance Contracts Regulation.

1. PARTIES

1.1 SELLER INFORMATION

Company Name AutoJetTrack
Website https://autojettrack.com
Email support@autojettrack.com
Address Istanbul, Turkey

1.2 BUYER INFORMATION

The buyer's information is collected during the registration and checkout process.

2. PRODUCT/SERVICE INFORMATION AND PRICING

2.1 Product Description

The products sold through our platform are DIGITAL TRACKING NUMBERS for major international shipping carriers including UPS, FedEx, USPS, and DHL. These are valid, unused tracking numbers registered in the official systems of respective shipping companies.

Important: These are digital products with NO PHYSICAL DELIVERY. Tracking numbers are delivered instantly via email upon successful payment confirmation.

2.2 Pricing

Prices on our website are displayed in USD (US Dollars). However, payment is processed in TRY (Turkish Lira).

Product USD Price EUR Price* TRY Price (Approx.)* Delivery
USPS Tracking Number Variable Variable Variable Instant
FedEx Tracking Number Variable Variable Variable Instant
UPS Tracking Number Variable Variable Variable Instant
DHL Tracking Number Variable Variable Variable Instant

* TRY and EUR prices are approximate and calculated based on the current Turkish Central Bank (TCMB) exchange rate.
* All prices include VAT (20%).
* The exact TRY amount will be displayed at checkout before payment.

Exchange Rate Notice:
The TRY amount is calculated at the time of payment using the current TCMB (Turkish Central Bank) official selling rate. The approximate TRY prices shown on the website are for informational purposes only and may vary based on exchange rate fluctuations. You will see and confirm the exact TRY amount before completing your payment.

3. PAYMENT

3.1 Payment Method

  • Accepted Cards: Visa, Mastercard, Troy credit and debit cards
  • Security: 3D Secure authentication required
  • Currency: Turkish Lira (TRY)
  • Payment Processor: KuveytTürk

3.2 Payment Process

  1. Select your desired tracking number package
  2. Review the USD price displayed
  3. Click "Buy Now"
  4. At checkout, you will see the exact TRY amount calculated using current exchange rate
  5. Enter your payment card details
  6. Complete 3D Secure authentication
  7. Receive instant delivery via email upon successful payment

4. DELIVERY

4.1 Delivery Method

Digital Delivery via Email - Tracking numbers are sent to your registered email address immediately after payment confirmation.

4.2 Delivery Time

  • Standard: Instant (within 5 minutes of payment confirmation)
  • Maximum: 5 minutes

4.3 Delivery Address

Your registered email address. Please ensure your email address is correct before completing your purchase.

5. RIGHT OF WITHDRAWAL (IMPORTANT!)

NO RIGHT OF WITHDRAWAL FOR DIGITAL PRODUCTS

According to Article 15, Paragraph (h) of the Turkish Consumer Protection Law (Law No. 6502), there is NO RIGHT OF WITHDRAWAL for:

"Delivery of digital content or digital services that are not provided on a physical medium"

Since our products are digital content delivered instantly via email, RETURNS AND REFUNDS ARE NOT AVAILABLE after delivery.

5.1 Exceptions

Refund or replacement may be provided in the following cases:

  • The tracking number does not work in the carrier's official system
  • The tracking number is not active
  • Technical error on our side
  • Payment was processed but tracking number was not delivered

For such cases, please contact us at support@autojettrack.com within 24 hours of purchase with your order details.

6. WARRANTY AND LIABILITY

6.1 Our Guarantee

  • All tracking numbers are ACTIVE and registered in the carrier's official system
  • Tracking numbers are UNUSED and valid
  • Delivery is INSTANT via email
  • 24/7 customer support available

6.2 Prohibited Uses

LEGAL WARNING:
Tracking numbers sold on this platform are FOR LEGITIMATE COMMERCIAL USE ONLY.

STRICTLY PROHIBITED USES:

  • Creating fake shipments
  • Fraud or deceptive practices
  • Misleading customers
  • Trademark or brand infringement
  • Any illegal activities

Consequences: Orders placed for illegal purposes will be:

  • Immediately cancelled
  • Not delivered
  • Reported to authorities if necessary
  • Subject to legal action

6.3 Buyer's Responsibility

The BUYER IS FULLY RESPONSIBLE for how tracking numbers are used. The Seller is only responsible for providing valid, active tracking numbers. Any misuse or illegal use is entirely the buyer's responsibility.

7. PERSONAL DATA PROTECTION

Your personal information is protected in accordance with Turkish Personal Data Protection Law (KVKK - Law No. 6698). Customer information is kept confidential and is never shared with third parties except as required for payment processing.

For detailed information, please review our Privacy Policy.

8. DISPUTE RESOLUTION

In case of disputes arising from this agreement, Turkish Consumer Arbitration Committees and Turkish Consumer Courts have jurisdiction according to the monetary limits announced by the Ministry of Trade each year.

9. ACCEPTANCE OF TERMS

By completing your purchase, you confirm that:

  • You have read and understood this agreement
  • You accept all terms and conditions
  • You understand that there is no right of withdrawal for digital products
  • You confirm the payment amount in TRY displayed at checkout
  • You will use tracking numbers for legitimate purposes only
  • You are at least 18 years old

10. CONTACT INFORMATION

For questions, support, or complaints regarding this agreement:

AutoJetTrack Customer Support
Email: support@autojettrack.com
Website: https://autojettrack.com
Address: Istanbul, Turkey

11. AMENDMENTS

We reserve the right to modify this agreement at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified agreement.

12. GOVERNING LAW

This agreement is governed by and construed in accordance with the laws of the Republic of Turkey.

Agreement Confirmation:
By clicking "Buy Now" or "I Accept" during checkout, you confirm that you have read, understood, and agree to be bound by this Terms of Service and Distance Sales Agreement.

Quick Reference - Key Points

  • Products: Digital tracking numbers (UPS, FedEx, USPS, DHL)
  • Delivery: Instant via email
  • Payment: TRY via credit/debit card (3D Secure)
  • Pricing: USD displayed, TRY charged (based on TCMB rate)
  • No Right of Withdrawal (Digital Product)
  • Refund Only If: Technical issue or tracking doesn't work
  • Illegal Use: Strictly prohibited

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