Privacy Policy

Last Updated: October 25, 2025

AutoJetTrack ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Account Information: Name, surname, email address, phone number
• Payment Information: Billing address, city, country (payment card details are processed securely by KuveytTürk and are never stored on our servers)
• Transaction Data: Purchase history, tracking numbers purchased, credits balance

1.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, search queries
• Cookies: We use cookies to enhance user experience and analyze site traffic

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and deliver tracking number services
• To process your payments securely through KuveytTürk
• To send you order confirmations and tracking numbers via email
• To manage your account and provide customer support
• To improve our services and user experience
• To detect and prevent fraud or unauthorized activities
• To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment Processing: Your payment information is shared with KuveytTürk (our payment processor) to complete transactions
• Service Providers: We may share information with trusted service providers who assist us in operating our website and services
• Legal Requirements: We may disclose your information if required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS
• Secure Payment Processing: Payments are processed through KuveytTürk's secure 3D Secure system
• Access Controls: Access to personal information is restricted to authorized personnel only
• Regular Security Audits: We regularly review and update our security practices

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records are kept for a minimum of 5 years as required by Turkish tax and accounting laws.

6. Your Rights (KVKK Compliance)

Under Turkish Personal Data Protection Law (KVKK - Law No. 6698), you have the following rights:

• Right to Access: You can request information about what personal data we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data (subject to legal obligations)
• Right to Restriction: You can request limitation of processing of your data
• Right to Data Portability: You can request a copy of your data in a structured format
• Right to Object: You can object to the processing of your personal data
• Right to Complain: You can file a complaint with the Turkish Personal Data Protection Authority

To exercise any of these rights, please contact us at: privacy@autojettrack.com

7. Cookies Policy

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Detect and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may limit some features of our website.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Turkey. We ensure that appropriate safeguards are in place to protect your information in accordance with KVKK requirements.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., USPS.com, FedEx.com). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. KVKK Data Controller Information

Data Controller: AutoJetTrack
Address: Istanbul, Turkey
Email: privacy@autojettrack.com

For complaints regarding KVKK compliance, you may contact the Turkish Personal Data Protection Authority (KVKK) at:

• Website: www.kvkk.gov.tr
• Address: Nasuh Akar Mah. 1407. Cadde No:4 06520 Balgat-Çankaya/Ankara